Terms of service
Terms of Service
This website is operated by Noctivera. By accessing our website and/or purchasing from us, you agree to be bound by the following Terms of Service.
1. General Conditions
Noctivera acts as an intermediary platform between customers and third-party international suppliers. We are not the manufacturer or direct seller of the products listed on this website.
By placing an order, you acknowledge that your purchase will be fulfilled and shipped by an independent supplier.
2. Product Information
We make every effort to display product descriptions and images as accurately as possible. However, we do not guarantee that product descriptions, images, or other content are error-free, complete, or current.
Minor differences in color, size, or packaging may occur.
3. Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
Noctivera shall not be held responsible for delays caused by:
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Customs clearance
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International logistics disruptions
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Local courier delays
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Incorrect shipping address
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Weather or force majeure events
Once the order has been dispatched from the supplier’s warehouse, responsibility for the shipment transfers to the carrier.
4. Limitation of Liability
Noctivera shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
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The use or misuse of any product
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Shipping delays
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Loss of shipment
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Customs-related issues
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Third-party logistics provider actions
Use of products is at the customer's own risk.
5. Order Acceptance
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, pricing errors, or suspected fraudulent activity.
6. Chargebacks and Disputes
Customers agree to contact Noctivera directly to resolve any issue before initiating a chargeback or dispute with their payment provider.
Unauthorized chargebacks may result in permanent suspension from future purchases.
7. Modifications
We reserve the right to update or modify these Terms of Service at any time without prior notice.